eQuiz Account and Data Deletion

Delete your email account in the app

Open eQuiz → Settings → Account & sync → Delete account, enter your password and tap Delete. Your email account and the total stars stored with it in the cloud are deleted immediately. Progress on your device stays; Settings → Clear data on this device removes it.

Delete without the app

Email [email protected] from the email address of your eQuiz account with the subject “eQuiz account deletion”. Do not send your password. We may ask you to confirm the request from that address, then delete the account and its stored total stars within 30 days and reply when it is done.

What is deleted

Your Firebase Authentication account (email address, hashed password, account ID, sign-in metadata) and the single total-stars record stored in Cloud Firestore. Google may keep encrypted backups for a limited period under its own retention before they are overwritten. If you emailed us, we keep only that email thread as a record of the request.

Data on your device

Stars per puzzle, Passport stamps, Word Book words, coins, statistics and settings are kept only on your device and are never sent to Patcell. Settings → Clear data on this device deletes them; uninstalling the game removes everything.

Game Center leaderboard

Scores on the eQuiz “Total Stars” leaderboard are stored by Apple with your Game Center profile, not on Patcell servers. Manage or delete them through your Game Center settings and Apple account. Deleting an eQuiz email account does not delete your Apple account or your Game Center entries.

Remove Ads purchase

Deleting your eQuiz email account does not remove a Remove Ads purchase: it stays with your Apple ID and can be restored with Settings → Restore purchases.